Twitter Makes a Huge Mistake
Okay Twitter, I’ll admit it, I’m totally hooked on you. No really, it’s the constant stream of what’s going on in my neck of the woods (Houston, TX), combined with the constant stream of what’s going on in my areas of interests (.Net Development, Web 2.0, blogging, social media, and randomness). You always have a constant flow of information and it’s quite addicting.
However, you have made a huge mistake. Gigantic in fact. That mistake? Moving IM delivery of tweets to the bottom of the priority list. Yep, big mistake. Gargantuian even.
Why is this a mistake? Because personally, I hate text messages. They cause my phone to beep, tone, or vibrate. And since I own a BlackBerry that is addicting. You forcing me to use text messages to get my tweets (in near real time) on my phone is feeding an addiction. Did you know that? Did you know that you are contributing to the problem of Crackberry addicts worldwide? Seriously you’re almost as bad as a heroin pusher, except for the fact that no one (at least that we know about) has died from a tweet.
But seriously. Why drop a feature that lots of people have been clamoring for when you took it away and move it lower down the priority list? It doesn’t make sense. Yes, you own the market on micro-blogging at 140 characters. Yes, no one is going to jump ship to Jaiku just to get the IM feature. But really, I mean, as a business (one that doesn’t seem to have a revenue stream), would it do you good to listen to those that actually use your service? I’m totally confused here.
I personally loved Twitter via Google Talk. I could get it on my phone, desktop, or even a web browser. You can’t beat that kind of coverage. Now that I’ll have to wait even longer for Twitter via IM again, I’m not really sure what to do. I know I definitely tweeted more when I had the IM feature. I did. You can see the drop in my personal tweets goes down when IM was taken away. It was just so easy.
So Twitter, seriously, reconsider this priority change. It’s going to hurt you in the long run.
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